We offer our clients access to our interactive Case Management System (CMS) that will allow you to stay up to date with new case requests, status updates, and ultimately, report delivery. Diligence International has also developed the DigiTrack Map Tracking System (“DigiTrack”) that allows its case managers to stay up to speed with where many of the current trends in fraud are taking place.
Diligence International prides itself in its advanced technological capabilities.
Case Management System
With 24/7 access to our Case Management System, you can request new investigations or inspections, check on status updates, upload any relevant documentation related to claims, and ultimately, retrieve reports once a case has been finalized. All of these capabilities can be utilized with just a few keystrokes.
This internal tool not only gives Diligence International a visual representation of where fraud is occurring, it allows us to keep notes and recognize pricing trends that Diligence International may encounter on a country-by-country basis. In turn, we are able to share trends and alert you to areas of concern and regions to be mindful of.