Domestic Surveillance

Effective surveillance requires a scientific process of analysis, formation, execution and confirmation. The art however, is in the efficient way we combine all elements to provide the most conclusive outcomes every time.

Exhaustive Domestic Surveillance

Premier Quality Every Time

Beyond Traditional Surveillance

Intelligent Surveillance Approach

Domestic Surveillance

Proven Best Worldwide

Surveillance is an all-encompassing activity for us. We love initial analysis and pouring over the client requirements. We enjoy formulating the optimal plan for a successful surveillance project. 

Detailed initial planning and strategizing is so important to the seamless execution of our cases. It’s a fundamental aspect of our expertise: that exhaustive mentality to go above and beyond. Everything we do adds extra value for our clients as we determine whether they’re dealing with a legitimate or fraudulent claim.

The World’s Most Clear & Complete Nationwide Surveillance

Best Tools. Best Outcomes.

  • Exhaustive combination of internet, database, photo, video and social media surveillance
  • Pre-surveillance planning reduces costs and maximizes effectiveness
The turnaround time is great and we are completely satisfied. Thank you for your continued partnership.

Laura M.

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Vendor Management Sr. Associate

Very quick and efficient service. Quality is high and reliable. Awesome.

Ameetha S.

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Claims Lead

Your communication is excellent. You keep us up-to-date on what is going on with getting reports, which is super helpful. You are responsive to our questions and always reply promptly.

Cara S.

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VP, Compliance

You are my go to vendor in the USA and I always get excellent results and service.

Darlene C.

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Manager, Insurance Investigation Services

The reports are very easy to read and the information is very informative.

Sara T.

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VP, Client Services Lead

Good service! Prompt follow-ups! Stay on this path!

Justin L.

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Claims Analyst

I love working with Diligence International, I appreciate the great customer service that they provide to my company on a daily basis. The people are on top of things. No issues getting our reports on time, etc. They communicate well with us about any issue or concerns they may have.

Sophia L.

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Underwriting

Nothing constructive to suggest – completely satisfied with the services, responsiveness, collaboration and versatility of capabilities.

Patricia K.

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Head of Compliance

Professional and detailed work all the time.

Solia C.

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Life Claims Manager

Nobody matches your quality!

Jeanne M.

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Sr. VP, Managed Accounts

Love working with Diligence; best in the industry!

Kim M.

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Lead Claims Examiner

We appreciate Diligence’s continued support with presentations at different industry events. We also continually recommend your services to different carriers for their investigative needs.

Kizzie W.

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Claims Expert

We always receive prompt acknowledgements and communications from your office. Everyone is a pleasure to work with. We are so appreciative that we can rely on you and your team. Thank you for all that you do.

Anne-Marie S.

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Sr. Claims Analyst

Top notch company!

Catherine S.

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Sr. Claims Executive

I continue to recommend Diligence to our direct clients because of your track record of excellent service.

Marlon F.

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Claims Expert & VP

I enjoy working with you all! Thank you for always going above and beyond for us!

Aleshia V.

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Claims Specialist

DI Group is always looking outside of the box to help clients protect themselves and the industry as a whole.

Shawn C.

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Underwriting

It’s always a pleasure to do business with your company. I admire your work product.

Beau D.

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SIU Investigator

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Diligence Managing Director Richard Marquez on Client Relationships

ABOUT DILIGENCE

Impeccable Surveillance Process

Every action in our industry-leading surveillance process is purposed for one aim: to provide undeniable, documented proof that will hold up in court. That’s why we use state-of-the-art technology to ensure the clearest identification of the claimant. We follow all legalities, making sure all video is obtained legally and documented meticulously with date and time stamps. 

Along with the highest quality video, we provide clients with a thorough report carefully detailing what activities the claimant was conducting. 

The World’s Most Detailed Nationwide Surveillance

Matchless Attention to Detail

Domestic Surveillance

Giving Each Project Our All

We are proud of our world-class surveillance experts, we set them up for success, because the first thing we consider is, why are we doing this: that’s where our confidence comes from. We believe in perfecting every step, from initial analysis to our pristine final report.

Always going the extra mile, we don’t just stand behind a pole waiting for the subject to come out. We use creativity to achieve the most successful surveillance. For example, we have four former Special Forces agents that will climb a mountain to be able to get a better view, or conceal themselves behind a rock for hours, just to get a better surveillance vantage point. That’s what it takes. That’s what we do.

Domestic Surveillance

Delivering the most value for you.

We cherish client relationships. It’s exciting to build mutually beneficial partnerships. Here is how we reliably deliver the results you need with world-class quality, on time and on budget.

BEFORE

What You Can Expect

Expert Advice
During our initial review of your project, we will use our extensive experience to let you know if in–depth analysis of your case is needed based on the risk level. Oftentimes, we give advice at this point to save you time and money by not conducting a full investigation.

DURING

Professional Project Management

Throughout our project, you will receive our highest level of service. Information stays up–to–date, accurate and fully accessible to you.

Secure Case Management System
Log in to access our secure case management system to discover up–to–the–moment information on your case, 24–hours a day, seven days a week.

Professional Facts Reviews
View your case through the eyes of the most seasoned team in the industry.

Unlimited Communication
Enjoy convenient contact with our full in-house team when you have questions along the way. At every touchpoint of your project, our seasoned professionals are working on your case. Going the extra mile, you can even choose to have a single point of contact, knowing that our entire team is working symbiotically behind the scenes to provide you with the best outcome.

AFTER

Clear and Complete Findings

At the conclusion of our project you will receive our industry–leading solutions in a professional format that is sharp, professional and definitive.

Detailed Report
Our final reports for our clients are simply the most complete, most professional available anywhere in the industry. Delivered in PDF format, your report will provide a deep review, illuminating notes and concrete conclusions.