There have been incredible advances in medicine and home-based care. Our clients know how important it is to confirm the treatment the insured receives over time to make sure everything is lining up in the agreed manner.
It is easy to hold a camera and press record. Our clients have a different standard. They require clear information on very specific actions, captured in a legal way that will hold up in court.
That’s the Diligence difference. Our investigators are subject-matter experts. We understand the most nuanced policy provisions and exactly what is permitted and considered an abuse of coverage. Our recordings are high-definition presentations of the exact facts imperative to the goals of each client.
While our team focuses on the most meaningful surveillance for each case, there is another significant advantage we give clients: our professionals have the ultimate investigations experience.
There is no substitute for the trained eyes of our seasoned investigators. We know what to look for – even if it is not listed specifically in the case brief. It is a value-added advantage that often benefits our clients in ways they didn’t realize possible.
We cherish client relationships. It’s exciting to build mutually beneficial partnerships. Here is how we reliably deliver the results you need with world-class quality, on time and on budget.
Expert Advice
During our initial review of your project, we will use our extensive experience to let you know if in–depth analysis of your case is needed based on the risk level. Oftentimes, we give advice at this point to save you time and money by not conducting a full investigation.
Throughout our project, you will receive our highest level of service. Information stays up–to–date, accurate and fully accessible to you.
Secure Case Management System
Log in to access our secure case management system to discover up–to–the–moment information on your case, 24–hours a day, seven days a week.
Professional Facts Reviews
View your case through the eyes of the most seasoned team in the industry.
Unlimited Communication
Enjoy convenient contact with our full in-house team when you have questions along the way. At every touchpoint of your project, our seasoned professionals are working on your case. Going the extra mile, you can even choose to have a single point of contact, knowing that our entire team is working symbiotically behind the scenes to provide you with the best outcome.
At the conclusion of our project you will receive our industry–leading solutions in a professional format that is sharp, professional and definitive.
Detailed Report
Our final reports for our clients are simply the most complete, most professional available anywhere in the industry. Delivered in PDF format, your report will provide a deep review, illuminating notes and concrete conclusions.
Every one of our projects starts by listening to you, our client. Once we understand your needs, we will craft the optimal solution for your unique circumstance.
Let’s Connect
Diligence International Group, LLC
16475 Dallas Parkway, Ste 560 Addison, Texas 75001
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