Talking to a person is different than a stamp or a piece of paper. Hearing their voice. Looking them in the eyes. Our clients trust us to get to the bottom of each case professionally and sensitively. To represent their values, up close and personal, in the most delicate moments.
A beneficiary interview is a great tool to determine the appropriate extent for an investigation that has yet to commence. Often times, by providing certain key documents or specific information, we are able to confirm all important details without launching a longer, costlier investigation.
When a full investigation is called for, the beneficiary interview still serves an important role. We are able to craft the investigation to the exact parameters of each specific case reducing the time and capital required to get a conclusive final report.
Our investigators are world-class professionals who understand they deal with people at their most fragile moments. By using humble confidence, they are able to disarm subjects into giving the facts of the case.
Exhaustive training, combined with experienced gained from our thousands of cases across the globe, allows our investigators to identify answers that need a bit of probing to get to the facts. Extracting the necessary information that’s valuable for resolving a claim while treating clients with respect is something we are known for and take great pride in.
When interviewing beneficiaries, it is a sensitive time for the person and for their family. We do not forget this and use empathy and tactfulness, while still capturing honest responses to our important questions.
For us it’s about always keeping the person in mind when talking to them. The human factor is important. It actually helps to extract those details that you wouldn’t get otherwise.
We cherish client relationships. It’s exciting to build mutually beneficial partnerships. Here is how we reliably deliver the results you need with world-class quality, on time and on budget.
Expert Advice
During our initial review of your project, we will use our extensive experience to let you know if in–depth analysis of your case is needed based on the risk level. Oftentimes, we give advice at this point to save you time and money by not conducting a full investigation.
Throughout our project, you will receive our highest level of service. Information stays up–to–date, accurate and fully accessible to you.
Secure Case Management System
Log in to access our secure case management system to discover up–to–the–moment information on your case, 24–hours a day, seven days a week.
Professional Facts Reviews
View your case through the eyes of the most seasoned team in the industry.
Unlimited Communication
Enjoy convenient contact with our full in-house team when you have questions along the way. At every touchpoint of your project, our seasoned professionals are working on your case. Going the extra mile, you can even choose to have a single point of contact, knowing that our entire team is working symbiotically behind the scenes to provide you with the best outcome.
At the conclusion of our project you will receive our industry–leading solutions in a professional format that is sharp, professional and definitive.
Detailed Report
Our final reports for our clients are simply the most complete, most professional available anywhere in the industry. Delivered in PDF format, your report will provide a deep review, illuminating notes and concrete conclusions.
Every one of our projects starts by listening to you, our client. Once we understand your needs, we will craft the optimal solution for your unique circumstance.
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