When solving complex situations for our clients, we rely on our years of experience and proven process for investigations and analysis. By treating each case as unique, we pick up trends and patterns others may easily miss.
Successfully executing complex claims investigations is the product of the best experience, preparation and process. You must have a world-class analytical system. There is no substitute for seasoned investigators who have been there and done that.
We are proud of the incredible outcomes that we have consistently generated for our clients. In each and every case, we deploy our team and tactics to achieve affirmative results that are above and beyond expectations.
As the complexity of an investigation increases, so does the need for seamless communication and record keeping.
The constant communication between our investigators and analysts is available to clients in real-time via our secure customer portal. All footage and notes are time stamped and organized in chronological order for clarity and completeness.
When a complex case investigation is completed and all facts presented, it is not over for our team. There is still value in going beyond the immediate client requirements. Our analysis has just begun.
We keep an independent, completely proprietary trends database so we can proactively learn how to identify and stop future fraud before it even happens. We deploy vital lessons learned into every investigation. All current and future clients benefit from our vast experience and attention to detail.
We cherish client relationships. It’s exciting to build mutually beneficial partnerships. Here is how we reliably deliver the results you need with world-class quality, on time and on budget.
Expert Advice
During our initial review of your project, we will use our extensive experience to let you know if in–depth analysis of your case is needed based on the risk level. Oftentimes, we give advice at this point to save you time and money by not conducting a full investigation.
Throughout our project, you will receive our highest level of service. Information stays up–to–date, accurate and fully accessible to you.
Secure Case Management System
Log in to access our secure case management system to discover up–to–the–moment information on your case, 24–hours a day, seven days a week.
Professional Facts Reviews
View your case through the eyes of the most seasoned team in the industry.
Unlimited Communication
Enjoy convenient contact with our full in-house team when you have questions along the way. At every touchpoint of your project, our seasoned professionals are working on your case. Going the extra mile, you can even choose to have a single point of contact, knowing that our entire team is working symbiotically behind the scenes to provide you with the best outcome.
At the conclusion of our project you will receive our industry–leading solutions in a professional format that is sharp, professional and definitive.
Detailed Report
Our final reports for our clients are simply the most complete, most professional available anywhere in the industry. Delivered in PDF format, your report will provide a deep review, illuminating notes and concrete conclusions.
Every one of our projects starts by listening to you, our client. Once we understand your needs, we will craft the optimal solution for your unique circumstance.
Let’s Connect
Diligence International Group, LLC
16475 Dallas Parkway, Ste 560 Addison, Texas 75001
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