Domestic Contestable Claims

It is about knowledge and timing; combining planning and execution. The sustained success we have achieved in investigating contestable claims nationwide requires consistent qualitative and quantitative excellence.

Exhaustive Nationwide Contestable Claims Investigation

Deep Knowledge

Trusted Partner

Domestic Contestable Claims

Proven Best in the Nation

There is simply no other firm in America that has the experience and track record to match our domestic contestable claims investigative team. We have expert understanding of all the requirements, both legally and specifically what our clients are looking for. We know how to get our hands on important information quickly and efficiently.

America’s Most Experienced Contestable Claims Investigators

Long-time Industry Leader

  • Quantitative and qualitative systems work together to provide the highest quality result every time
  • Our team has the best in-the-field, administrative, legal and corporate leadership experience
The turnaround time is great and we are completely satisfied. Thank you for your continued partnership.

Laura M.

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Vendor Management Sr. Associate

Very quick and efficient service. Quality is high and reliable. Awesome.

Ameetha S.

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Claims Lead

Your communication is excellent. You keep us up-to-date on what is going on with getting reports, which is super helpful. You are responsive to our questions and always reply promptly.

Cara S.

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VP, Compliance

You are my go to vendor in the USA and I always get excellent results and service.

Darlene C.

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Manager, Insurance Investigation Services

The reports are very easy to read and the information is very informative.

Sara T.

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VP, Client Services Lead

Good service! Prompt follow-ups! Stay on this path!

Justin L.

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Claims Analyst

I love working with Diligence International, I appreciate the great customer service that they provide to my company on a daily basis. The people are on top of things. No issues getting our reports on time, etc. They communicate well with us about any issue or concerns they may have.

Sophia L.

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Underwriting

Nothing constructive to suggest – completely satisfied with the services, responsiveness, collaboration and versatility of capabilities.

Patricia K.

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Head of Compliance

Professional and detailed work all the time.

Solia C.

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Life Claims Manager

Nobody matches your quality!

Jeanne M.

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Sr. VP, Managed Accounts

Love working with Diligence; best in the industry!

Kim M.

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Lead Claims Examiner

We appreciate Diligence’s continued support with presentations at different industry events. We also continually recommend your services to different carriers for their investigative needs.

Kizzie W.

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Claims Expert

We always receive prompt acknowledgements and communications from your office. Everyone is a pleasure to work with. We are so appreciative that we can rely on you and your team. Thank you for all that you do.

Anne-Marie S.

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Sr. Claims Analyst

Top notch company!

Catherine S.

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Sr. Claims Executive

I continue to recommend Diligence to our direct clients because of your track record of excellent service.

Marlon F.

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Claims Expert & VP

I enjoy working with you all! Thank you for always going above and beyond for us!

Aleshia V.

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Claims Specialist

DI Group is always looking outside of the box to help clients protect themselves and the industry as a whole.

Shawn C.

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Underwriting

It’s always a pleasure to do business with your company. I admire your work product.

Beau D.

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SIU Investigator

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Diligence Managing Director Richard Marquez on Client Relationships

ABOUT DILIGENCE

Unrivalled Expertise & Access

The many advantages of working with our team starts with our unmatched knowledge of policy provisions, laws and best practices in contestable claim investigations. We treat every case individually and achieve the best results for clients quickly and efficiently.

Our entire network of investigators is constantly trained and re-trained on the latest laws and investigative techniques. We maintain local professionals throughout the US.

America’s Most Complete Contestable Claims Investigations

Exhaustive Investigation

Completing the Picture

Domestic Contestable Claims

Upholding the Highest Legal Standard

Operating at the highest standards legally has two important sides. First, we adhere to the letter of the law in investigative standards in everything we do.

Next, we understand the document certification process in the event an investigation ends up in litigation. We know how to make documents certifiable in court. In short, our findings are strong and final.

Domestic Contestable Claims

Delivering the most value for you.

We cherish client relationships. It’s exciting to build mutually beneficial partnerships. Here is how we reliably deliver the results you need with world-class quality, on time and on budget.

BEFORE

What You Can Expect

Expert Advice
During our initial review of your project, we will use our extensive experience to let you know if in–depth analysis of your case is needed based on the risk level. Oftentimes, we give advice at this point to save you time and money by not conducting a full investigation.

DURING

Professional Project Management

Throughout our project, you will receive our highest level of service. Information stays up–to–date, accurate and fully accessible to you.

Secure Case Management System
Log in to access our secure case management system to discover up–to–the–moment information on your case, 24–hours a day, seven days a week.

Professional Facts Reviews
View your case through the eyes of the most seasoned team in the industry.

Unlimited Communication
Enjoy convenient contact with our full in-house team when you have questions along the way. At every touchpoint of your project, our seasoned professionals are working on your case. Going the extra mile, you can even choose to have a single point of contact, knowing that our entire team is working symbiotically behind the scenes to provide you with the best outcome.

AFTER

Clear and Complete Findings

At the conclusion of our project you will receive our industry–leading solutions in a professional format that is sharp, professional and definitive.

Detailed Report
Our final reports for our clients are simply the most complete, most professional available anywhere in the industry. Delivered in PDF format, your report will provide a deep review, illuminating notes and concrete conclusions.